I have audio, no video

I have a brand new laptop. I downloaded version 4.4. I have audio but no video. Help!!!

I don’t know much about your setup, do you use Windows, macOS or Linux?

Also have you tried to use the arrow next to “Watch now” you can select another video player like VLC. I got the same issue as you on Android and watching it using VLC solved my issue.

Tell me if it helps you!